How to pay council tax (and what happens if you don't)
Direct debit is by far the simplest. The default is 10 monthly instalments but you can choose 12. Below is a step-by-step guide to the enforcement timeline if you fall behind, so you know what to expect at each stage.
Payment methods
- Direct debit (recommended)
- Online card payment via the council site
- Phone (24-hour automated line for most councils)
- Standing order (rarely used)
- At the Post Office (cash or debit card)
- Bank transfer using your council reference
Payment schedule
- Default: 10 instalments, April to January
- Optional: 12 instalments, all year round
- Single annual payment also accepted
- Bills usually arrive in March, first payment due April
If you cannot pay
- Contact your council immediately, do not ignore the bill
- Ask about the discretionary hardship fund
- Apply for Council Tax Reduction if you are on a low income
- Free debt advice: Citizens Advice, StepChange, National Debtline
The enforcement timeline
Each step adds time, costs and stress. The single best thing you can do at any stage is contact your council. Most will agree a revised payment plan rather than escalate.
- 1
Reminder notice
If you miss a payment, the council sends a reminder. You have seven days to pay the missed amount. If you do, the schedule continues as normal.
- 2
Final notice
Miss a second instalment in the same year, or fail to clear the arrears after a reminder, and you receive a final notice. You lose the right to pay by instalments. The whole year's bill becomes due in seven days.
- 3
Summons to magistrates' court
If you do not clear the bill within seven days, the council applies for a court summons. Costs of typically £70-£100 are added to your account. The hearing date is usually three to four weeks later.
- 4
Liability order
At the hearing, the magistrates issue a liability order. You can attend, but the only valid defences are that the tax was not properly demanded, or you have already paid. After the order, the council can recover the debt by various means.
- 5
Enforcement
Recovery options include: an attachment of earnings (deductions from your wages); deductions from benefits; an enforcement agent visit (bailiff); or, in extreme cases, committal proceedings. Enforcement agent fees can add hundreds of pounds to the debt.
Frequently asked questions
Should I pay over 10 months or 12?
Is there a discount for paying by direct debit?
Can I pay in one lump sum?
Will council tax debt show on my credit file?
Related: check whether you qualify for any discounts first, and see our 10 ways to reduce your bill.